About Us

Welcome to Highland Tap! We are more than just a restaurant; we are a place where stories are made, connections are forged, and culinary experiences are cherished. Learn more about who we are, what drives us, and what our valued customers have to say.

Our Story

In a quaint little bookstore, tucked away on a cobblestone street, our paths crossed. It wasn't a dramatic, movie-like encounter; there were no spilled coffees or grand declarations. Instead, it was a quiet understanding that blossomed amidst the scent of aged paper and fresh ink. We were both reaching for the same worn copy of "One Hundred Years of Solitude" – a serendipitous moment that sparked a conversation about magical realism, travel, and a shared love for late-night talks.

From that day forward, the bookstore became our unofficial meeting spot, a place where we exchanged recommendations and dreams. Our connection deepened with every shared laugh over a bad pun, every thoughtful discussion about the universe's mysteries, and every comforting silence that spoke volumes. We discovered a mutual passion for exploring hidden cafes, embarking on spontaneous road trips, and creating elaborate, themed dinner parties for our friends.

Our story isn't about fireworks and grand gestures; it's about the quiet magic of finding someone who just gets you. It's about building a life together, one shared cup of coffee, one dog-eared book, and one unforgettable adventure at a time. And just like the enduring tales within those bookstore walls, we're excited to see what new chapters we'll write together.

Our Mission

Our mission is to empower individuals to live more fulfilling and connected lives through the thoughtful integration of technology and human-centered design. We believe that technology should serve to simplify, enrich, and inspire, not complicate or overwhelm.

We're dedicated to creating intuitive and accessible solutions that foster genuine connections, spark creativity, and provide meaningful experiences. By focusing on user well-being and a seamless experience, we aim to build products and services that truly make a positive difference in people's daily lives.

Our Core Values

At the heart of everything we do are the principles that guide our decisions, actions, and interactions. These core values are the foundation of our culture and our commitment to you:

• Integrity: We act with honesty, transparency, and a strong moral compass in all our endeavors. You can trust us to do the right thing, always.

• Innovation: We're constantly exploring new ideas and embracing creative solutions. We believe in pushing boundaries to deliver cutting-edge and impactful experiences.

• Empathy: We listen, understand, and connect with the needs and perspectives of others. Our solutions are designed with a deep understanding of the people they serve.

• Collaboration: We foster a spirit of teamwork and open communication. We believe that the best outcomes are achieved when we work together, leveraging diverse talents and insights.

• Excellence: We are committed to delivering the highest quality in everything we do. From our products to our service, we strive for exceptional results that exceed expectations.

• Impact: We are driven by the desire to make a meaningful and positive difference. We measure our success not just by what we create, but by the value and change we bring to the world.

What Our Customers Are Saying

At Highland Tap, we deeply value the insights shared by our guests. Your feedback is crucial in helping us continuously refine and elevate your dining experience. Here’s a snapshot of what our recent customers have shared:

Highlights from Your Visits

We are thrilled to receive positive remarks about our dedicated service, the distinctive ambiance, and the beloved menu items that keep you returning.

• Memorable Celebrations:

  • "Celebrated my birthday here in December and we had such a great time! It was a group of 8 of us and even though we had to wait until we were all there to be seated, it was a great experience. We had our own little private room in the back and they treated us very well. Excited to go back to drink more dirty martinis and bread!"

    • — Alex George (6 months ago)

• Exceptional Service & Unique Ambiance:

  • Our team consistently earns high praise for providing attentive and excellent service.

  • The "speakeasy-style" atmosphere is frequently highlighted for creating a distinctive, cozy, and enjoyable dining environment. Even in reviews with constructive criticism, our service and atmosphere consistently receive strong ratings.

• Customer Favorites:

  • The "Martini with Blue Cheese Olives" and "Escargot with Pastry" are frequently recommended by our patrons as must-try items.

  • Many guests express their eagerness to return specifically for our signature martinis and fresh bread.

Areas for Improvement

We are actively addressing concerns related to food quality, particularly regarding temperature and the consistency of take-out orders, to ensure every guest receives the high-quality dining experience they anticipate.

• Food Quality & Temperature Concerns:

  • "Prime rib was at our table less than 4 minutes after the order was placed. It obviously was just thrown in the microwave and then served… wasn’t even hot. Same for the bread pudding… had been reheated and served with cheap store bought ice cream. Less than impressed, especially for the prices. Staff was great, but for the prices they need to step up the quality of the food."

    • — Lane Sosebee (a week ago)

• Take-Out Steak Quality:

  • "Never order a steak to-go here, my NY strip was dry and tough. It looks like a freaking plastic toy steak you’d see in a child kitchen play set. Wasted $40."

    • — Cassandra (a week ago)

We sincerely appreciate all feedback, both positive and constructive. It is through your valuable insights that we can continue to enhance and refine the Highland Tap experience. Your satisfaction remains our utmost priority.